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At Serenity, we value and protect your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, purchase our products, or interact with our services. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following information:
- Personal Information – Name, email address, phone number, shipping/billing address, and payment details.
- Usage Information – IP address, browser type, device details, and how you interact with our site.
- Order & Transaction Details – Purchase history, payment confirmations, and delivery details.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Communicate updates, offers, and important notifications.
- Improve our website, products, and services.
- Comply with legal and regulatory obligations.
3. Sharing Your Information
We do not sell or rent your personal information. We may share it only with:
- Trusted service providers for payment processing, shipping, and order fulfillment.
- Legal authorities when required by law or to protect our rights.
4. Data Security
We take all reasonable steps to secure your personal data against unauthorized access, misuse, or disclosure. However, no method of online transmission is completely secure.
5. Cookies
Our website uses cookies to enhance your experience, analyze traffic, and provide personalized content. You can manage or disable cookies in your browser settings, but some site features may not work properly without them.
6. Your Rights
You have the right to:
- Access, update, or delete your personal data.
- Opt-out of marketing communications at any time.
- Request a copy of the personal data we hold about you.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact:
📧 support@serenity.com
📍 [Your Business Address]
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