At Serenity, we value and protect your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, purchase our products, or interact with our services. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following information:

  • Personal Information – Name, email address, phone number, shipping/billing address, and payment details.
  • Usage Information – IP address, browser type, device details, and how you interact with our site.
  • Order & Transaction Details – Purchase history, payment confirmations, and delivery details.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Communicate updates, offers, and important notifications.
  • Improve our website, products, and services.
  • Comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell or rent your personal information. We may share it only with:

  • Trusted service providers for payment processing, shipping, and order fulfillment.
  • Legal authorities when required by law or to protect our rights.

4. Data Security

We take all reasonable steps to secure your personal data against unauthorized access, misuse, or disclosure. However, no method of online transmission is completely secure.

5. Cookies

Our website uses cookies to enhance your experience, analyze traffic, and provide personalized content. You can manage or disable cookies in your browser settings, but some site features may not work properly without them.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal data.
  • Opt-out of marketing communications at any time.
  • Request a copy of the personal data we hold about you.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact:
📧 support@serenity.com
📍 [Your Business Address]